![]() If the pattern originates somewhere in between the first and last row, the problem is probably outside your local network. If the pattern starts on the first row in the graph (your router), you're probably dealing with a local network problem. When packets of data fail to reach their destination, your network is experiencing packet loss. Where the pattern begins, helps you understand the source of the problem. Do you notice any patterns leading up to the final destination? When you have an idea of what's happening on the final destination, it's time to look at the rows leading up to the final destination. If you see high latency on your final destination, you've probably captured a network problem. ![]() The further to the right the black line is the longer it takes for data travel around the network. What about the black line? It shows how long it takes data to travel to your target and back. This effect is known as packet loss, and if you're seeing it on the final destination, there's a good chance you captured a problem. ![]() The 7th hop has a larger range but Im assuming that has to do with prioritization. Do you see a red bar? If so, that means some data was lost between your computer and the target. I have done trace routes, WinMTR, Wireshark traces, and PingPlotter. Perhaps another test I could to to determine if the problem is something on our end, like a bad cable, or if there are issues with Verizons networks being overcrowded or just bad and whether we should just switch to comcast.The final destination is the bottom row of the trace graph Check for packet loss I've tried 2 computers on this network both hardwired and both have the same results!Ī call with Verizon wasnt helpeful they said there is nothing wrong with our network so I'm looking for advice from those with more expertise that I in this area. There are also other hops to what I think are verizon servers (such as ) that has ~80% packet loss. Pinging shows ~80-95% packet loss to our router. Pinging facebook shows ~35% packet loss to our router. For example pinging shows 4-10% packet loss on the first hop, to our router. Features for remote deployment, network monitoring, scripting, and a web interface are. ![]() I've tried running ping plotter and it always shows high packetloss to our router. PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. PingPlotter will map the route from your computer to a target and calculate performance metrics that help determine network issues origin. ![]() This is useful as a self-help assessment and in those cases where you may be unable to run a GameCheck Network Diagnostics. Another possibilty is that some device on your network uploads or downloads huge amounts of data periodically. That means the problem is your router or the connection between your router and your ISP (your direct internet connection). We use it quite a bit for basic ping and traceroute, but also for other issues - such as quality of service. PingPlotter tests your network for high latency and packet loss and generates understandable reports. The pings get high at the first hop after your router and stay that way until the end. My download speeds are normal (around 1 gbps) but when I play games online there is constant lag, games are often unplayable. We use ping plotter when troubleshooting client networks. I'm hardwired but the problem of nonstop lag in games happens both on ethernet and on wifi. The router is a G3100 and we have fiber gigabit internet. ![]()
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